Privacy Policy

Privacy Policy

In accordance with the provisions of Articles 10 and 11 of Law 34 / 2002 of 11 July, Services of the Information Society and Electronic Commerce is made available to users and visitors legal information concerning the entity that owns the website located at the Internet address WWW.ORTHOPAEDIEMALLORCA.ES


Company name: TRAUMAMUÑOZ S.L CIF: B57985566.

Address: Camí del Reis 308 Edificio 3A 07010 Palma

E-mail address: Telephone: 670950964

To browse this website as a visitor or to register and access the services offered by WWW.ORTHOPAEDIEMALLORCA.ES, you must accept the following terms of service:

A) The user and the navigator assume these conditions of service.

B) If the user or the navigator does not accept these conditions, they may not use this web page or access the services offered by TRAUMAMUÑOZ S.L


a) These Terms of Use regulate the access and use of the website WWW.ORTHOPAEDIEMALLORCA.ES The use of this website gives you the condition of user of the same from access and start browsing the same. From the moment of access to any of its contents, the user expressly accepts these general conditions. The user accepts the specific conditions applicable to the different services offered by the entity on the website he or she is accessing.

b) Through the web page, TRAUMAMUÑOZ S.L provides users with access and use of diverse information and services.

c) The website is free of charge for the Users. The User undertakes to use the website in accordance with the Law, with the provisions of these General Conditions, as well as with generally accepted morality and good customs and public order.

d) In general, for the provision of services and access to the information on the website, no prior subscription or registration of the Users is required. However, TRAUMAMUÑOZ S.L conditions the use of some of the Services to the previous completion of the corresponding registration or form for collecting data from the User. The mentioned registry will be made in the form expressly indicated in the service itself or in the Particular Conditions that, in its case, regulate it.

e) The user agrees to use the website WWW.ORTHOPAEDIEMALLORCA.ES, its content and services in accordance with the law, morality and public order, using the appropriate diligence to the nature of the service enjoyed through the website WWW.ORTHOPAEDIEMALLORCA.ES


The entity reserves the right to modify, unilaterally, at any time and without prior notice, these conditions. In these cases, they will be published and notified as far in advance as possible. Similarly, it reserves the right to modify, unilaterally, at any time and without prior notice, the presentation and configuration of the website.


This Legal Notice refers only to the entity's website and content, and does not apply to links or to third party websites accessible through the website. The entity is not responsible for the content of any linked website or any link contained in a website reached from the entity's website.


All the contents of the website are the exclusive property of the entity and, by way of illustration, but not limitation, the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the website. Likewise, the commercial names, brands or distinctive signs of any kind contained in the web page are protected by the Law of Intellectual and Industrial Property. It corresponds to the entity the exclusive exercise of the rights of exploitation of the mentioned intellectual property, in any form and, especially, the rights of reproduction, distribution, public communication. The user is prohibited from any non-consensual use of all or part of any of the contents of the web page that make up the intellectual or industrial property rights of the entity over the page and/or its contents.

The entity reserves the right to take any type of legal action against any user who carries out an action that implies reproduction, distribution, commercialisation, transformation and, in general, any other form of exploitation, by any procedure, of all or part of the contents of the website and which constitutes an infringement of the intellectual and/or industrial property rights of the same.


For the purposes of these General Conditions, and for any communication that may be necessary between the entity and the User, the latter must contact the entity by e-mail at Communications from the entity to the User will be made in accordance with the data provided by the latter when registering on the website WWW.ORTHOPAEDIEMALLORCA.ES The User expressly accepts, for all communications related to the use of the website and/or the contracting of the services offered therein, the use of email as a valid procedure for sending such communications.


These conditions shall be governed by Spanish law, which shall apply to all matters not provided for in this contract regarding interpretation, validity and execution. The parties expressly waive the jurisdiction that may correspond to them and expressly submit to the Courts of Palma de Mallorca to resolve any dispute that may arise in the interpretation or execution of these contractual conditions.


1.1. For the purposes of Articles 13 and 14 of the RGPD, the following information is provided:

In accordance with articles 13 and 14 of the RGPD, the following information is provided: RESPONSIBLE: TRAUMAMUÑOZ S.L NIF/CIF: B57985566. ADDRESS: C/ Jaume Balmes Nº 22 3º A 07005 PALMA DE MALLORCA, BALEARIC PHONE 629259782 EMAIL: PURPOSE: At TRAUMAMUÑOZ S.L we process the information you provide us with in order to provide the services and/or sell the products you have contracted through our website and manage the sending of information and commercial prospecting. In order to be able to offer you services according to your interests, we will elaborate a commercial profile, based on the information provided. No automated decisions will be made based on this profile. The personal data provided will be kept, as long as the commercial relationship is maintained and no deletion is requested by the interested party, for a period of 5 years from the last hiring and/or purchase made by you. The data provided will be kept as long as you do not request the cessation of the activity. LEGITIMATION: The legal basis for the processing of your data is the execution of the contract by means of the purchase of the product and/or service in accordance with the Commercial Code and Civil Code. The Information Society Services Act 34/2002, articles 20 and 21, is applicable to the sending of commercial offers by means of telecommunications. The prospective offer of products and services is based on the consent that is requested of you without in any case the withdrawal of this consent conditioning the contract for the purchase of the product and/or provision of the service. There is an obligation to provide personal data or, if not, the service can not be provided and / or sell the product and / or provide the requested offer and manage the sending of commercial information. RECIPIENTS: No data will be transferred to third parties, unless legally obliged to do so. There are no plans to transfer data to third countries. No decisions of adequacy, guarantees, binding corporate rules or specific situations applicable are taken. RIGHTS: Any person has the right to obtain confirmation as to whether or not TRAUMAMUÑOZ S.L is processing personal data concerning them. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims. You have the right to file a Complaint with the Control Authority: Spanish Data Protection Agency ( Origin: the data subject himself.

1.2. The customer expressly accepts the inclusion of personal data collected while browsing the page or provided by filling out any form, as well as those arising from a possible business relationship in the automated files of personal data referred to in the first paragraph. During the data collection process and in each place of the Web where personal data are requested, the client will be informed, either by a hyperlink or by including the appropriate mentions in the form itself, of the mandatory or not of the collection of such personal data. We ask all customers who decide to register on our company's website for the personal data necessary for the purposes of the service requested, which is none other than the provision of services and / or sale of products offered on the Web.

1.3. The customer/user may exercise, with regard to the data collected in the manner provided for in the previous paragraph, the rights recognised by Articles 15 to 21 of Regulation (EU) 2016/679, and in particular the rights of access, rectification, deletion, limitation to processing, portability of data, objection and automated individual decisions, where applicable. The rights referred to in the preceding paragraph may be exercised by each client by means of a form for the exercise of rights, which will be requested by e-mail. The written and signed request can be sent by post to the following address: TRAUMAMUÑOZ S.L, with address in C/ Jaume Balmes Nº 22 3º A 07005 PALMA DE MALLORCA, BALEARIC, enclosing in both cases a photocopy of the client's ID.

1.4. The automated processing to which all personal data collected as a result of the application, use, contracting of any product or service or any transaction or operation carried out through this website will be subjected has as its main purpose the maintenance of the contractual relationship with the owner of this website.

1.5. You authorize the sending of advertising for our services and products. Your personal data will be used to manage the sending of advertising through traditional or electronic means. The e-mail addresses and personal data you provide us with through the contact form on the website will be used exclusively to respond to the queries you make through this means. The provisions of articles 22.1 and 22.2 of Law 34/2002, of 11 July, on information society services and electronic commerce, which is amended under article 4 of Royal Decree-Law 13/2012, regarding the use and processing of your personal data for the purpose of managing the sending of advertising, are applicable.

1.6. The entity guarantees the confidentiality of personal data. However, the Company and/or Entity shall disclose to the competent public authorities the personal data and any other information in its possession or accessible through its systems and required in accordance with the legal and regulatory provisions applicable to the case. The personal data may be kept in the files owned by TRAUMAMUÑOZ S.L even once the relations formalized through the company's web page have ended, exclusively for the purposes indicated above and, in any case, during the legally established periods of time, at the disposal of the administrative or judicial authorities.


The entity TRAUMAMUÑOZ S.L, with NIF/CIF: B57985566, address in the STREET HOME: C/ Jaume Balmes Nº 22 3º A 07005 PALMA DE MALLORCA, BALEARIC, e-mail address: and web: WWW.ORTHOPAEDIEMALLORCA.ES expressly informs the user that, in accordance with art. 22.2 of Law 34/2002, of 11 July, on information society services and electronic commerce (LSSI), this website uses its own and third party 'cookies' to offer a better experience and service. By browsing or using our services, the user expressly accepts our use of 'cookies'. However, the user has the option of preventing the generation of 'cookies' and the elimination of the same by selecting the corresponding option in their browser. If you block the use of cookies in your browser, it is possible that some services or functionalities of the website will not be available. *Cookies are understood to be those sent to the user's terminal equipment from a computer or domain managed by the publisher itself, and from which the service requested by the user is provided.

What is a 'cookie'?

A 'cookie' is a file that is downloaded from websites and that certain web pages send to the browser, and which is stored in the user's terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which may allow you to retrieve information about the navigation that takes place from your computer, thus facilitating your next visit and making the site more useful by customizing its content.

How are cookies used?

By browsing this website, the user is accepting that 'cookies' may be installed on their terminal and that they allow us to know the following information:

• Statistical information on the use of the website.

• The user's login to keep the session active on the web.

• The preferred web format for access from mobile devices.

• The last searches made in the services of the web and personalization data of these services.

• Information about the ads that are shown to the user.

• Information from surveys in which the user has participated

• Social network connection data for users accessing with their Facebook or Twitter user.

Types of 'cookies' used

This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user is accessing the site, and permanent cookies store data in the terminal so that it can be accessed and used in more than one session. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on one occasion.

Depending on the purpose for which the data obtained through the 'cookies' are processed, the website may use

Technical 'cookies':

They are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist therein, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remembering the elements that make up an order, carrying out the purchase process of an order, requesting registration or participation in an event, using security elements during navigation, storing content for the dissemination of videos or sound or sharing content through social networks.

Personalization 'Cookies

They are those that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user's terminal, such as the language, the type of browser used to access the service, the regional configuration from which the service is accessed, the geolocation of the terminal and the regional configuration from which the service is accessed.

Advertising Cookies

They are those that allow the management, in the most efficient way possible, of the advertising spaces that, in their case, the publisher has included in a web page, application or platform from which it provides the requested service based on criteria such as the edited content or the frequency in which the ads are shown.

Behavioral Advertising Cookies

These are those that allow the management, in the most efficient way possible, of the advertising spaces that, in their case, the publisher has included in a web page, application or platform from which it provides the requested service. These cookies store information on the behaviour of the users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Statistical Analysis Cookies

They are those that allow the monitoring and analysis of user behaviour on websites. The information collected by means of this type of 'cookies' is used to measure the activity of the websites, application or platform and to draw up navigation profiles of the users of these sites, in order to introduce improvements in the service based on the data of use made by the users.

Third Party Cookies

These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. In some web pages, 'cookies' from third parties may be installed to manage and improve the services offered. For example, statistical services from Google Analytics and Comscore.

How do I manage 'cookies' in the browser?

The user has the option to allow, block or delete the 'cookies' installed on his computer by configuring the options of the browser installed on his terminal.

How to manage cookies on computers

If you want to allow the use of cookies from our site, please follow the instructions below:

Google Chrome

When you open the browser, click on 'tools' at the top and select the 'options' tab.

1 Within the options, click 'privacy'.

2 Check 'enable cookie management'.

Internet Explorer 6.0, 7.0, 8.0, 9.0

1 When you open the browser, click 'tools' at the top and select the 'options' tab.

2 Check the 'Privacy' tab to make sure it is set to a medium or lower security level.

3 If the Internet configuration is not average, the cookies will be blocked.

Mozilla Firefox

1 When you open the browser, click 'tools' at the top and select the 'options' tab.

2 Select the Privacy icon.

3 Click on cookies, and mark: 'allow installation of cookies'.


1 When you open the browser, click 'tools' at the top and select the 'options' tab.

2 Click on the 'Security' tab and check whether the option 'Block access to third party cookies' is checked or not.

3 Click on 'save'.

Installing Cookies on a Mac

If you have a Mac and want to enable our cookies on your computer, please follow the instructions below:

Internet Explorer 5.0 on OSX

1 Go to 'Explorer' and select 'Preferences' from the navigation bar.

2 Scroll down until you see 'Cookies' just below received files.

3 Check 'Do not ask again'.

Safari on OSX

1 Enter Safari and select 'Preferences' from the navigation bar.

2 Click on the 'Security' tab and check the 'accept cookies' option.

3 Select the option: 'Only from the current site I am browsing'.

Mozilla and Netscape on OSX

1 Go to 'Mozilla' or 'Netscape' and at the top of your browser, check the 'Preferences' option.

2 Scroll down until you see 'Cookies' just below 'Privacy and Security'.

3 Check the option 'Allow access to cookies only from the current site'.


1 Go to 'Opera' and select 'Menu' and 'Settings' from the navigation bar.

2 Select 'Preferences' and click on the 'Advanced' tab.

3 Check the option 'Accept cookies'. If you block the use of 'cookies' in your browser, it is possible that some services or functionalities of the website are not available.

In some browsers you can set specific rules to manage 'cookies' per website, giving you more precise control over privacy. This means you can disable cookies for all sites except those you trust.